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    Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at Info@FremontGear.com

    Q. Where do you ship from?

    A. We ship from our partnered warehouses & factories located in the USA

    Q. How long will it take for my items to arrive?

    A. It will usually take 7-10 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand.

    Q. How long will it take to receive a tracking number?

    A. It will take less than 24 Hours

    Q. Where can I place an order from?

    A. You can place an order from any where in the United States 

    Q. Is shipping really FREE?

    A. Yes, shipping to Fremont, CA is free with code "FREESHIP"

    Q. Where is you company located?

    A. Beautiful Niles, Fremont

    Q. Will I receive a confirmation number when I place my order?

    A. Yes, all customers will receive an order number after placing their order.

    Please contact us if you don't receive one within 24 hours. 

    Q. Who can I contact if I have a problem with my order?

    A. All inquiries can be forwarded to Info@FremontGear.com

    Q. How can I pay?

    A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

    Q. Is Checkout on this site safe and secure?

    A. You can be absolutely sure that all purchases here are safe and secure. 

    Q. If I enter my email address will you sell my information?

    A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.